Roadmap of Lipy's journey
We want Lipy to be full featured one-stop customer service platform. Here's a timeline of our journey.
Aug 2024
Aug 2024
Reporting
View your customer service reports, understand your average response time, overall satisfaction score and much more.
Jul 2024
Jul 2024
Ticketing System
Manage and view webchat tickets directly from ticketing system, get brief summary about conversation, satisfaction score and much more using Lipy AI ticket analysis.
May 2024
May 2024
Web Chat
Now businesses can integrate our chat assistant on their websites.
Mar 2024
Mar 2024
AI Chat Assistant
AI chat assistant was launched to deliver intelligent, multilingual responses for complex customer inquiries.